Algeria Telecom
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EN
FR
AR
TA
Homepage
About us
Algeria Telecom
President and CEO message
Algerie Telecom Group
Your Space
Customer Space
Online Request
Report a problem
Find My Store
Our stores' opening hours
Speed eligibility test
Customer Satisfaction Survey
Survey Results
Virtual Store
Survey Results
How do you find Algeria Telecom's website design?
Very good
31%
Good
39%
Not bad
29%
What would you say about browsing on Algeria Telecom’s website?
Easy
39%
Average
48%
Difficult
14%
How do you rate the content accuracy of the Algeria Telecom’s website?
Very accurate
31%
Meaningful
52%
Ambiguous
17%
How helpful do you think the available information on the website is ?
Very helpful
31%
Fair
54%
Not helpful
14%
Are you satisfied with the quality of our digital customer advisors' reception and interaction?
Very satisfied
17%
Satisfied
41%
Not satisfied
42%
What do you think about the quality of the published content on Algeria Telecom's social networks?
Very interesting
15%
Interesting
49%
Not interesting at all
36%
Were the information communicated on Algeria Telecom's social networks useful?
Yes
63%
No
37%
How do you rate the interaction time with our customer advisors on Algeria Telecom's social networks?
Very fast
11%
Fast
33%
Slow
55%