Survey Results

How do you find Algeria Telecom's website design?

Very good 31%

Good 39%

Not bad 29%

What would you say about browsing on Algeria Telecom’s website?

Easy 39%

Average 48%

Difficult 14%

How do you rate the content accuracy of the Algeria Telecom’s website?

Very accurate 31%

Meaningful 52%

Ambiguous 17%

How helpful do you think the available information on the website is ?

Very helpful 31%

Fair 54%

Not helpful 14%

Are you satisfied with the quality of our digital customer advisors' reception and interaction?

Very satisfied 17%

Satisfied 41%

Not satisfied 42%

What do you think about the quality of the published content on Algeria Telecom's social networks?

Very interesting 15%

Interesting 49%

Not interesting at all 36%

Were the information communicated on Algeria Telecom's social networks useful?

Yes 63%

No 37%

How do you rate the interaction time with our customer advisors on Algeria Telecom's social networks?

Very fast 11%

Fast 33%

Slow 55%